How American Express Differentiates Core Services with Infor Birst BI

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American Express Global Business Travel (GBT) is the world’s largest business travel provider with 16,000 travel professionals in more than 140 countries, managing over $19 billion a year in corporate travel spending and serving 37 out of the 100 largest travel spenders in the US. American Express GBT wanted to protect and increase market share by differentiating its core services.