The top customer service trends of 2021
Customer service trends are changing rapidly. It’s essential that you use CRM software to understand them accurately. Everybody is looking at 2021 as the year that will bring an …
Tag: CRM
Now get Mind Map View of your Dynamics 365 CRM Connections in a single view with latest Map My Relationships features!
Visualization is an effective way to communicate raw data into a universally consumable form. It helps you to make informed opinions and empower you to contribute your perspective in …
Export and Email your Dynamics 365 CRM/Power Apps Views Data in just 1 Click!
One of our 1 Click productivity apps for Dynamics 365 CRM/Power Apps – Click2Export – is your go-to app to export and email reports/word/excel templates with just a single …
Reasons Why AI Projects Fail, and How to Fix Them
AI is an attractive feature for new-generation IT systems and applications, and a lot of investment is being put into them here in 2021. But some finesse is often …
New Terminology on Dataverse
Hello Everyone, As you all know Microsoft make changes names to applications as and when required, so to just make you aware of those new terms related to Dataverse. …
How to turn on Quick Book on Work Order Field Service App Dynamics 365
Hello Everyone, Its been a while i haven’t blogged. So today i am going to show how to turn on quick book on Work Order Record in Dynamics 365 …
Cloud ERP: Should small and medium businesses embrace it?
Cloud ERP- When a Small and Medium Business (SMB) starts operating, it works on tools such as spreadsheets and collaborates over readily available free tools. While this is a …
Dynamics 365 Field Service Mobile App Brings Technician Field Tools to the Cloud
As a service leader, you may find that remote work challenges service operations. This may be especially true for your field service operations. You must approach customer interactions differently …
Support CRM with New Dynamics 365 Field Service Mobile App
As a service leader, you have experienced firsthand how remote work has impacted service operations. Servitization, including proactive service, is now the expectation — the job is not complete …
How to Prospect, Engage, and Sell Using the Social Media Platforms Your Audience Lives on
Nimble CEO Jon Ferrara and Digital leader Tim Hughes met by connecting on Twitter. As their relationship grew, they eventually met face-to-face when Jon was visiting London. Since their …