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Migrating solutions that contain Power Pages sites can sometimes be a challenging task, especially when you encounter the dreaded “Missing dependencies” error. This error typically occurs when you try to import an existing solution from one environment into another, and in this scenario, it indicates that certain managed solution components from Microsoft are missing. In this blog post, we’ll explore a potential Microsoft cause of this issue and provide a step-by-step guide to resolve it.
Understanding the Issue
When you attempt to import a solution and receive a “Missing dependencies” error, it usually means that the target environment lacks certain components that are present in the source environment. In the case being addressed in this post, the missing managed solutions are “MicrosoftPortalBase”, “MicrosoftIdentity”, and “MicrosoftPortalDependencies”. These solutions are essential for the proper functioning of Power Pages sites.
The Unconventional Solution
Interestingly, the workaround for this issue involves installing a fake customer service template site in the production environment temporarily. This might sound unusual, but it effectively resolves the missing Microsoft Power Pages and CustomerService dependencies. Here’s how you can do it:
- Navigate to the Customer Portal Setup Guide: Follow the steps outlined in the Install, set up, and update the Customer portal – Supply Chain Management | Dynamics 365 | Microsoft Learn to install a fake customer service site. This guide provides detailed instructions on setting up the site, which will include the necessary managed solutions.
- Install the Fake Customer Service Site: By installing the fake customer service site, you will, under the hood, be automatically install the missing managed solution components (“MicrosoftPortalBase”, “MicrosoftIdentity”, and “MicrosoftPortalDependencies”) in your production environment… (Read the full post on www.beringer.net)
The post How to resolve Power Pages dependencies when migrating solutions appeared first on CRM Software Blog | Dynamics 365.
