Microsoft announces new research and technology to make hybrid work work

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Second annual Microsoft Work Trend Index report finds employees have a new “worth it” equation, and there’s no going back

REDMOND, Wash. — March 16, 2022 — On Wednesday, Microsoft Corp. released its second annual Work Trend Index report, “Great Expectations: Making Hybrid Work Work.” The company also announced new features across Microsoft Teams, Microsoft 365, Surface Hub and Microsoft Viva to empower hybrid work and address employees’ new expectations for the workplace.

After sitting on the cusp of hybrid work for more than a year, many companies are at a long-awaited inflection point: the lived experience of hybrid work.

One thing from the research is clear: We are not the same people who went home to work in early 2020. The past two years have left a lasting imprint, fundamentally changing how people define the role of work in their lives. The challenge ahead for every organization is to meet employees’ great new expectations head on while balancing business outcomes in an unpredictable economy.

To help leaders navigate the shift, the 2022 Work Trend Index outlines five urgent trends from an external study of 31,000 people in 31 countries along with an analysis of trillions of productivity signals in Microsoft 365 and labor trends on LinkedIn:

  1. Employees have a new “worth it” equation. Fifty-three percent of employees say they’re more likely to prioritize their health and well-being over work than they were before the pandemic. And the Great Reshuffle isn’t over: Fifty-two percent of Generation Z and millennials are likely to consider changing employers in the year ahead, up 3% year over year.
  2. Managers feel wedged between leadership and employee Fifty percent of leaders say their companies are planning a return to full-time in-person work in the year ahead. Fifty-four percent of managers say leadership at their companies is out of touch with employee expectations, and 74% of managers say they don’t have the influence or resources to drive change for their teams.
  3. Leaders need to make the office worth the commute. Thirty-eight percent of hybrid employees say their biggest challenge is knowing when and why to come into the office, yet only 28% of leaders have created team agreements to define these new norms.

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