Non-Profits That Depend on Case Management Benefit from Technology with a Client-First Focus

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Leaders from social services-focused non-profits examined how digital transformation can impact their industry during a recent roundtable hosted by HSO. As one participant said, non-profits are “in the business of improving the lives of people”, so of course case management was a main topic of discussion. The advice:  Put yourself in the shoes of the client as you’re establishing strategies and processes…and be sure to include how your non-profit uses technology.

That’s precisely what Microsoft has done with the Microsoft Cloud for Nonprofit. The Cloud for Nonprofit is a suite of applications that connects the cloud capabilities of the Microsoft stack to challenges faced by non-profits.   Workflows and data sources from across the organization are pulled onto one platform allowing your staff and volunteers to have the data needed to be more efficient right at their fingertips.

As a technology integrator that works closely with non-profit organizations, we didn’t stop there. With HSO’s Case Management Accelerator, we took the Cloud for Nonprofit to the next level to benefit those who non-profits serve.

Support your mission by providing for the entire case/client life cycle

Case management is a difficult job for non-profits and made more challenging by paper-based processes and old technology. We understand that non-profit organizations need and depend on specialized systems. HSO’s Case Management Accelerator is an integrated client and case management framework designed to support the complete case or client life cycle, from intake to discharge and reporting on outcomes.

The Case Management Accelerator is completely client-focused and data driven. In addition, it’s configurable to fit the unique requirements of your agency and even individual programs. It also promotes transparency with reporting functionality that meets all your administrative and financial oversight procedure requirements–and HIPAA regulations, too. Features include:

Follow and manage cases from intake to discharge

Effortlessly tailor your system to the way your agency manages cases

Use centralized data from across programs to encourage closer collaboration on action or treatment plans and an easier transition for clients between programs and providers

Dynamically create assessments to fit agency and program requirements utilizing no-code functionality

Promote quality and continuity of care with a comprehensive view of clients and cases

Store sensitive information and maintain privacy

Monitor incoming and outgoing referrals from within the agency and with outside organizations and programs

Manage caseloads and utilization effectively

Establish milestones, measure and report on outcomes

Work with other familiar browsers, devices, and tools

Integrate with the International Aid Transparency Initiative

Discover more about HSO’s Case Management Accelerator for non-profits and how it can work for you

Want to learn more about HSO’s Case Management Accelerator? Download the Service Brief, and then go to Microsoft AppSource to get a closer look.

Learn more about case management solutions for non-profits from HSO

The post Non-Profits That Depend on Case Management Benefit from Technology with a Client-First Focus appeared first on CRM Software Blog | Dynamics 365.

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