Using Dynamics 365 For Managing Data In Nonprofits

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When a nonprofit invests in high-end CRM software, it’s logical to set an expectation regarding some ROI (Return on Investment) in terms of donation, grants revenue. But to get the real worth, you need to utilize the features to the max.

The market is filled with a range of CRM software, each claiming to be the best for your requirements. But the question arises whether the right CRM software can fit your budget, needs and you as a user can benefit from all the features, customizations that the tool has to offer? The answer is most likely a yes.

This blog talks about why a lot of industries, nonprofits included have started inclining towards Microsoft Dynamics 365.

So, let’s begin.

Tracking Financial Data

Taking care of your financial data is important and a Dynamics 365 CRM that integrates the assortment of that data with your organization’s everyday tasks can add convenience to that process without foregoing meticulousness.

With it you can track the following kind of data:

  • Type of donation

Whether the donation was made by check, cash, wire, or online payment D365 can record the payment appropriately so you never lose track of funds.

  • Tax deduction

As a nonprofit, your association observes a complicated tax code that can quickly become too much to handle if the data is unorganized. Dynamics 365 will ensure that there are no tax breaks to be missed by keeping a thorough tab on your donation information and exporting it to your accounting software.

  • Organizational expenditure

With Dynamics 365, you can track expenses related to events, programs, campaigns, or marketing initiatives helping you understand your cost brackets and improve your budgeting strategy.

Using Donor Data to the Fullest

It is important that as a nonprofit you maintain a strong relationship with the donors, sponsors, and anyone who helps you with your mission. You can vouch for a positive, long-lasting relationship if you get to know your donor a bit better.

With its amazing feature, Dynamics 365 can help you maintain donor profiles so you always have the essential information on hand.

  • Personal data

With Microsoft Dynamics 365 you store data about your clients that goes beyond their basic contact information. Stats as philanthropic interests, donation history, and preferred mode of communication.

  • Appropriate documents

Rather than maintaining documents such as previous correspondences, donation receipts, and membership forms in a separate hard drive, or several spreadsheets, Dynamics 365 lets you keep these items attached to the relevant donor’s profile for ease of access.

  • Customize the fields

You can create custom-made fields for your benefit. Alter Dynamics 365 to fit your requirements so that you can add important pieces of information about your members that help you foster a long relationship.

Split your donor list

With Dynamics 365 you get to segment your donors into relevant groups. The way you create the segmented donor’s list will on your organization’s unique marketing strategies, but a few of the common segmentation markers include:

Splitting the list into various sections can help you automate your engagement efforts and release some of the strain of keeping your details organized.

Enhancing Staff Efficiency

With Dynamics 365 CRM you can reduce the daily activities that take a lot of time. Free up your team for the important things.

  • Integrating other software

By integrating Dynamics 365 with the other software your organization uses daily, you can decrease the time spent moving data between software for a holistic and productive experience.

  • Improving productivity

With custom workflows, priority settings, ownership settings, task reminders, and templates, the daily work processes will be optimized increasing productivity and accelerating fundraising growth.

Allow Dynamics 365 to work in sync with your other tools reducing the burden of your staff and take bigger leaps towards reaching your objective.

Nonprofit organizations struggle with unhinged funding, retaining donors, and have high standards for transparency. With a CRM like Dynamics 365, you will be able to develop a stringent donor and fundraising strategy. We have been helping nonprofit clients with their CRM implementation and maintenance, do connect with us to know more.

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