Copy an environment – duration – Dynamics 365

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Recently as a part of our deployment activity – we had to copy one of our sandbox environment to another.

https://docs.microsoft.com/en-us/power-platform/admin/copy-environment

And we opted for Customizations and schemas only option

We had performed the activity a few days back and that time we opted for Everything (the environment size was around 3-4 GB) , it took around 40 minutes. So we were expecting the customization and schemas only option would be much faster.

Surprisingly it was more than 4 hours since we initiated the copy and it was still in progress, so we raised the Microsoft Support Ticket with severity A.

https://azure.microsoft.com/en-us/support/plans/response/

However, no sooner we raised the support request, in parallel the copy operation got completed.

Total it took around 4 .5 hours.

The reason as per the support team was that the server could be down for windows maintenance activity being it a weekend – Saturday.

Later at night also, we performed the same copy operation that time it took around 2.5 hours.

And recently 2-3 days after that day, we again performed the copy operation and it took the same 30-40 minutes – this being weekday.

So in case if it is taking more time than usual, you could raise a support ticket or could wait (if that is an option).

Hope it helps..