How is Your Bank Planning to Get Ahead of the Coming Wave of Problem Loans?

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These are unprecedented times, but we know the wave is coming. Every bank needs a strategy to get ahead of the coming wave of problem loans and work with your borrowers through tough times.

At 2.15% as of Dec. 31, 2019, the percentage of problem loans was at a slightly higher starting point than before the Great Recession. We can expect to see a continued increase in problem loans, but it’s unclear yet if they’ll reach – or even surpass – the peak of that recession. In the first quarter of this year, banks with $7 billion-$15 billion in total loans have the lowest volume of problem loans at 1.38%, while those with $15 billion-$50 billion have the highest at 2.49%. You can review more statistics in our report “Monitor Problem Loans Across Your Industry” including our breakdown of problem loans by bank portfolio size, segment, and more.

As you review more modification requests, see more delinquencies, deal with more workouts you’ll need better communication, better analytics, better processes. Crowe Credit360 for Problem Loans can help. This is a specialized, cloud-based loan management software solution for banks and financial services companies that combines our deep industry expertise with the powerful capabilities of Microsoft Dynamics™ 365.

It will help your team:

  • centralize all your problem loan data
  • drive decisions with granular problem loan data collaborate
  • monitor processes and learn from past accounts.

You can benefit from a more consistent approach to problem loans. Crowe Credit360 for Problem Loans can help your team find, monitor, and manage risks in your credit portfolio more efficiently.

  • Enhance your problem loan processes.
    Drive adoption of problem loan best practices across your organization and create automated reminders on key actions.
  • Track and mitigate risks.
    Keep up with deferrals and late payments on single and multiple loans from your borrowers.
  • Drive better visibility.
    Streamline and aggregate all your problem loan data, and quickly add and categorize new problem loans.

You don’t have to take an ad hoc approach to problem loans. Manage your problem loans with reliability and accuracy with these key features.

  • Specific reserve calculation
    Quickly and accurately determines your organization’s credit loss reserves.
  • Comprehensive reporting
    Get detailed watched asset reporting and aggregated management reporting, including robust dashboards.
  • Workflow
    Refine the end-to-end processes your organization uses to work through problem loans.
  • Action items
    Keep your team on task with automated tracking and updates on key problem loan activities.

Our product brings your problem loans into clear view.

Stop speculating about when and where your problem loans might pop up. Get a deeper insight into your current and emerging problem loans with our loan management software and expertise.

Get a firsthand look at how Crowe Credit360 for Problem Loans works. Request a demo 

Review Crowe Problem Loan Management on Microsoft AppSource.

Crowe Knows Banking

Crowe has helped banks streamline and expedite workflows by making better use of available technology, organize job roles for better efficiency and customer service, redefine performance metrics and incentives so they support the institution’s long-term strategy, and transform the operational structure to be more responsive and effective.

Fundamentally, we focus on helping banks address complex data and analysis challenges, effectively manage their credit portfolios, and organize their processes for optimal efficiency.

We draw on our wide-ranging experience, banking expertise, and independent perspective to help you gain new insights into industry best practices while offering practical solutions to address your specific needs to help you achieve higher performance.

Learn more about Crowe CRM for Banking.

Contact our team to start the discussion at or 877-600-2253.

By Ryan Plourde, Crowe, a Microsoft Dynamics 365 Gold Partner

Follow us on Twitter: @CroweCRM