Month: June 2020

In the previous posts, we learn about provisioning, setting up a live chat, and WhatsApp channel. In this post, we’d see how to set up an Entity records channel. …

Joining MSDynamicsWorld.com gives you free, unlimited access to news, analysis, white papers, case studies, product brochures, and more. You can also receive periodic email newsletters with the latest relevant articles and …

22Jun Emails are one of the most effective ways to communicate in an office setting. They maintain official records and are a convenient instrument to deal with clients. Email …

Nowadays, many people have been doing the voice over internet protocol on their own. However, the people are only doing it on the small scale. That is because if …

One in 10 enterprises now use 10 or more AI applications; chatbots, process optimization, and fraud analysis lead a recent survey’s top use cases according to MMC Ventures. 83% …

A cyber range is an irreplaceable tool that allows cybersecurity professionals to improve their response capabilities as well as their ability to identify risks. Cloud Cyber Range Cloud Cyber …

During times of uncertainty, innovation is crucial to survival. More and more organizations are looking to Microsoft Partners to help them pivot quickly by combining the power of Microsoft …

I'm currently researching potential CRMs and would love any recos. It's for a B2B sales outreach program. Currently have a fairly targeted list of around 1400 people, with 300 …

Dynamics 365 data is stored in form of records. These can be exported offline in form of Reports, Word or Excel templates. In order to export the reports, word …

Any software that provides automation minimizes the manual effort and optimizes the accuracy of its implementation. In Dynamics 365 CRM there is a wide scope of automation of manual …