How does contact management help in increasing sales?

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I was researching about contact management and I was really curious about its purpose in sales. If sales experts here could satiate my curiosity, I would be delighted.

If you have a contact management system in place, I want to know, how it has transformed your sales process. Does it solve your pain points? How was your sales process before and after the contact management system and does it add value to the customer experience?

submitted by /u/Sagarwrites
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