“Change in Default Search behavior in Dynamics 365 in release wave 1”–Inform your customers before it takes them by surprise.

Well this one came as pure surprise and I got to know of this one only after one of our customer enabled 2020 Release wave 1 feature in one of their SandBox environments and updated us that search on entity grids is not working as excepted.

Let me explain the scenario here. My customer was searching in the opportunities grid and the view that he was currently in was “Open Opportunities”. Can’t use my customer environment for this blog. Hence using the screenshots of a vanilla environment with Release Wave 1 2020 enabled.

If I search on this view with the word Kitchen, our expectation is Dynamics would use the Quick find view to identify all the records matching with kitchen and show the results. But surprisingly it didn’t happen.

However in the list of all opportunities, there is indeed an opportunity with topic “Kitchen appliances”. And as per the…