Tag: Customer Relationship Management
Realizing and benefiting from Dynamics 365’s full potential requires more than the basic implementation. It requires guidance from an expereinced managed support partner that specializes in Dynamics 365 solutions …
My boss doesn't want to use an external app so I have to use what we got in hands as a CRM. (Wanted to suggest Zoho but he didn't …
Is your company in the market for a new or updated ERP software solution? Perhaps you are considering moving to Microsoft Dynamics ERP. Dynamics has long been a leader …
Currently use Jobber to manage my business. As a company they run things unethically and lie. I’m looking for a similar setups. Are there any options as good or …
Duplicate records in Dynamics 365 CRM can lead to problems like data inconsistency, confusion among users, poor customer experience, and inaccurate reporting and analytics. Therefore, organizations must implement robust …
Hello Everyone, Today I am going to share my thoughts on the forecast case volumes daily and a 15 minute intervals on Dynamics 365 Customer Service App. Let’s get’s …
Hi there. I am setting up my small holistic health care business. I am looking for some input on cost effective but we'll established, user friendly options to include: …
Hello Everyone, Today I am going to share my thoughts on the new feature to use monthly channel for features in Customer Service apps. Let’s get’s started. Microsoft usually …
Could someone clarify whether there's a distinction between a CRM data officer and an HRIS analyst? I think they might be the same role but referred to differently by …
Hello Everyone, Today I am going to share my thoughts on the new feature view recently accessed knowledge articles for cases on Dynamics 365 Omnichannel. Let’s get’s started. Agents …