How Dynamics 365 Calendar Can Revolutionize Room Bookings in Hotels

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If you are in the hotel management business, you have faced the complications of managing reservations. 

The process can be time-consuming, prone to errors, and challenging to organize effectively. It is crucial to have a system in place that streamlines your operations, prevents overbooking, and provides a clear overview of your bookings.

An online appointment scheduling plugin can significantly help hotel businesses.  This Dynamics 365 calendar plugin integrates directly with the CRM. All the scheduling feature becomes available within the CRM. 

Advantages of Using an Online Tool for Room Bookings

Centralized Management

One of the primary advantages of employing a tool is centralization. With this digital tool, you can manage all your reservations in one place. Any changes in the bookings will be directly updated in the CRM. This simplifies the process significantly, eliminating the need to track bookings across various platforms and sources.

Time-Saving Automation

Manual reservation management can be extremely time-consuming. Busy hotels need an online booking calendar to automate many of the tasks associated with handling reservations, freeing up your time. With automated booking processes, you can focus on other essential aspects of running your hotel, such as improving guest services and enhancing the guest experience.

Enhanced Customer Service

By offering an easy-to-use online booking system like Calendar 365, you provide a more enjoyable experience for your guests. This user-friendly interface enhances customer satisfaction, potentially leading to repeat business and positive word-of-mouth recommendations. This helps in building the hotel’s reputation.

Here are the top reasons to use an online booking calendar in your hotel:

  • Provides a 360-degree view of all your bookings
  • Enables real-time room availability updates for guests
  • Streamlines and monitors bookings in one central location
  • Provides valuable insights into guest trends and preferences
  • Saves time through reservation management automation

Set up the Online Booking Calendar

To implement an online booking calendar effectively, follow these steps:

Select the Right Software

Choosing the right online booking calendar software is the first step. Research various options, considering factors like ease of use, compatibility with your website, and integration with your existing property management system. 

Calendar Setup

Setting up your calendar will vary depending on the software you choose. Typically, the process is straightforward. Ensure your calendar includes your hotel’s contact information, room details (type, rate, minimum stay), and policies (check-in/out times, cancellation policies, etc.). Including photos of room types can also enhance the guest experience.

Promoting Your Calendar

To maximize the benefits of your online booking calendar, use the following strategies for promotion:

  • Make the calendar easily accessible on your website, with links in the header, footer, and booking page.
  • Utilize social media platforms to share links to your calendar.
  • Employ email marketing to reach your mailing list, including calendar links in monthly newsletters.
  • Incorporate calendar links in your hotel’s blog posts.
  • Consider Google AdWords campaigns targeting potential guests searching for hotel booking calendars online.

Key Features to Look for in an Online Booking Calendar

Ease of Use: The calendar should be user-friendly for both you and your guests, making it easy to find available dates and times.

Compatibility: Ensure seamless integration with your website, property management software, and Channel Manager.

Flexibility: A flexible calendar allows you to make changes easily, modify reservations, cancel bookings, and access past booking information.

Reliability: Your calendar should be reliable and always up-to-date to prevent double bookings and ensure accurate room availability.

Reminders: Automatic reminders for guests can improve the overall guest experience and reduce no-shows.

How an Online Booking Calendar Saves Time and Money

  • Efficiently tracks bookings, modifications, and cancellations, reducing manual effort
  • Provides a clear view of room availability, optimizing your inventory
  • Prevents overbooking and underbooking, maximizing revenue
  • Helps manage finances by tracking booked rooms accurately
  • Allows you to offer deals and discounts to boost bookings
  • Facilitates quick response to market dynamics by offering special rates
  • Minimizes booking fees by encouraging direct bookings on your website


As we have explored, these digital tools bring centralized reservation management, time-saving automation, and enhanced customer service to your fingertips. However, to truly elevate your hotel’s booking experience and boost efficiency, it’s crucial to consider the specific needs of your business.

Tools like Calendar 365 can fulfill unique challenges and opportunities in the hotel industry. It is designed to seamlessly integrate with your existing Dynamics CRM, making room bookings a breeze. Such a plugin offers a range of features to ensure your hotel operates at its full potential.

For more information on how Calendar 365 can transform your hotel’s reservation management, we encourage you to reach out to us. Our dedicated team is ready to assist you and provide tailored solutions to meet your specific requirements. Mail us at or visit our website,, for more information about Calendar 365.

The post How Dynamics 365 Calendar Can Revolutionize Room Bookings in Hotels appeared first on CRM Software Blog | Dynamics 365.