{Power Integration}Email notification to all Queue Members on assigning a Case to Queue

Business requirement: Email notification to be sent to all the Queue Members on assigning a Case to Queue. Solution: 1. Add a step “When a row is added, modified or deleted” then rename it to “Trigger when a Queue item is created” and enter the following details: Change Type: Added Table Name: Queue Items Scope: … Continue reading {Power Integration}Email notification to all Queue Members on assigning a Case to Queue