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Hello Everyone,
Today i am going to share guidelines on becoming Microsoft Certified Trainer on Microsoft Dynamics 365 Customer Engagement or Power Platform.
Let’s get’s started.
Step 1: Earn a Qualifying Certification.
To qualify as an MCT, you must first hold at least one Microsoft Certification related to Dynamics 365 Customer Engagement. The most relevant certifications are:
1. Microsoft Certified Dynamics 365 Customer Experience Analyst Associate(Exam MB-280)
- Focus on configuring and customizing Dynamics 365 Sales and Customer Service.
- Ideal if you aim to teach Customer Engagement topics.
2. Microsoft Certified: Power Platform Functional Consultant Associate(Exam PL-200)
- Covers Power Apps, Power Automate, and Dataverse, which are essential for Customer Engagement.
3. Microsoft Certified: Power Platform Developer Associate (Exam PL-400) (for technical trainers).
- Required if you want to train on Power Platform customization and development.
Action: If you don’t have these certificcations yet, start with PL-200 or MB-280, as they are highly relevant.
Step 2: Gain Training Skills
Microsoft requires you to demonstrate training experience. You need one of the following:
- A train- the -trainer qualification (like CompTIA CTT+, Train-the-trainer course, or a degree in education).
- At least one year of instructional experience in IT, software, or Microsoft-related courses.
Action: If you lack formal training experience, consider getting CompTIA CTT+ or enrolling in a “Train-the-trainer” course.
Step 3: Apply for the MCT Program
Once you have a qualifying certification and training experience, you can apply for MCT through the official Microsoft site:
- Pay the annual MCT fee (varies by country, usually $1000 or less).
- Submit proof of training experience.
- Pass Microsoft’s Verification process.
Step 4: Start Training as an MCT
Once approved.
- You will be listed in Microsoft’s MCT directory.
- Gain exclusive access to Microsoft training materials (Microsoft Learn for Trainers)
- Eligible to teach Microsoft Official Cirriculum (MOC)
- Opportunity to become a Microsoft Certified Trainer Regional Lead.
Recommended Path to MCT for Dynamics 365 CE.
1. Earn PL-200 (Functional Consultant) or MB-280 (Customer Experience Analyst Associate)
2. Get Instructor/Trainer certification (CompTIA CTT+ or Similar).
3. Apply for MCT and pay the fee.
4. Start delivering Microsoft courses officially.
That’s it for today.
Stay tuned to my blog.
Malla Reddy Gurram (aka UK365GUY)
