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Year after year, we make resolutions to upgrade our life, flush out the negatives, and refine the positives to improve the course of action in the upcoming year, right?
Similar is the analogy with technologies. Every year, new technologies surface the digital world, covering up the pitfalls of the existing one, in a way improving the further line of business operations. To remain in the competition, let alone ahead of all, it is important for the entrepreneurs and the technological nerds to keep an eye on the trends, assess each and incorporate the one that fits their business best.
As we are about to step in the second decade of the twenty-first century, its time that we walk down the memory lane, see how has technology evolved and then, outline the top mobile app development trends that are most likely to affect the business ecosystem in 2020.
So, are you ready?
Disruptive Trends That Reigned The Decade
The past few years witnessed the rise of technologies such as machine learning, artificial intelligence, virtual reality, augmented reality and many more, all of which lead to the transformation of the business world. Few upgraded to get accustomed to the trend, while others migrated to a different domain. In case you have missed any of the above, here is a quick run-through at the top technologies and their impact.
- Artificial Intelligence: Creating intelligent machines to carry out human-oriented tasks, AI was all over the digital world.
- Robotics: Deploying machines to perform everyday mundane tasks, robotics was one such technology that disrupted the manufacturing industry the most.
- AR/VR: The concept of augmented and virtual reality took the industry by storm. Pokemon GO, Wizards United, IKEA apps and VR headsets, the decade saw a positive rise in the application of virtual reality.
- Chatbots: Customizing the service rendered to the customers, employing digital bots to start conversations and addressing customer issues, chatbots penetrated deep in the customer portal of all business verticals.
- IoT: With more than 20 billion connected devices, we saw sensors, devices and a lot more connected things, becoming an important part of everyday life.
Top Mobile App Development Trends In 2020
Mobile apps are gaining tremendous popularity and visibility. With more than 2.7 billion smartphone users across the world, mobile app development companies are trying hard to attune their strategies with the current trends and stay at par with the industry. A survey suggests that mobile apps would generate a revenue of $189 billion in 2020.
Meaning that it is not just the figures that seem fierce, but also the competition. In order to lead the charge and turn your mobile apps competent enough to sustain in the technology-rich economy, you need to be aware of the trends and likewise, implement them as and when needed. Without wasting much time, let’s move ahead to the top technological or mobile app development trends of 2020.
Emerging as one of the most fascinating technologies of the last year, artificial intelligence would continue to disrupt the digital economy and transform the line of business operations. However, one thing that will not be the same in the upcoming year is how will organizations employ technology. Earlier we saw companies designing and developing their own version of the AI system.
But the next year would witness a change with more and more companies adopting AI applications that are given by the providers of as-a-service platforms. This would allow organizations to feed their data, purchase the algorithms and employ the technology without having the need to design and develop their models.
Another technology to rise in 2020 is that of the 5g network. As per Huawei, 5G has the potential to ” support 1,000-fold gains in capacity, connections for at least 100 billion devices and a 10 Gb/s individual user experience of extremely low latency and response times.”
With that being said, mobile app development companies would need to design their apps in a way that can sustain the bandwidth needed to integrate the 5G network.
CRM For All
The past decade underwent a shift from a revenue-first economy to a consumer-first ecosystem. This attributed to the rise in the development of tools that promote seamless customer engagement. With more and more organizations shifting to the consumer-driven business operations, 2020 would experience a dramatic upsurge in the adoption of CRM tools for their business. From real estate agents to contractors, sales departments to the healthcare industry, manufacturing, and engineering to retail, every sector would actively invest in CRM solutions to improve and enhance the customer experience.
Shopping online via commercial sites and stores, we already have the idea of what online shopping tastes like. Browsing websites, looking for products, paying for them digitally and getting them delivered right at their doorstep, eCommerce modified the way people shop. Without a doubt, the next year would continue this legacy. What would change is the way people pay at offline stores.
To date, we have been used to the traditional mod of payment in various brick and mortar stores. With the onset of digital wallets, people would now be able to pay through these at offline POS. From Google Pay to Apple Pay, users would have a wide range of choices to go cashless.
Tesla — a name that you might have heard resonating with the field of autonomous driving. We have heard a lot about driverless cars but not much has been seen in reality. The year 2020 would see more and more cars running on the streets without a driver or human intervention. Scientists have spent an enormous amount of effort to automate processes such as lane-changing, braking, and other in-car system operations and finally, in 2020 all of these would come live.
Google’s sister-company Waymo has just completed a trial of autonomous taxis in California, where it transported more than 6200 people in the first month. And the technology would spread to the entire transportation industry. From trucks to the shipping sector, autonomous driving would hit headlines across all.
Technology has laid an enormous impact on the healthcare industry. Employing robots to guide surgeons, integrating mobile apps to digitize patient health records and wearables to monitor health conditions, technology has been successful in changing the face of the healthcare industry.
Now, this was all about the last year. The upcoming years would see the enhanced implementation of predictive operations in the healthcare field. All of the data gathered using the IoT based devices would be used to analyze and predict the condition of the patient.
Doctors can continuously keep track of the data to detect issues long before they turn fatal. The application of technology in the field of genomics would help doctors know how different bodies react when infected by a particular disease. Throughout 2020, there would be a range of innovations and experiments in predictive medicine to improve the efficiency of care rendered.
We are all aware of the terms, augmented reality and virtual reality, but what is an extended reality? The year 2020 would unfold a new concept, apparently a fusion of augmented and virtual reality. This would aim at creating a far more immersive experience digitally. Heard about oculus rift or Vive headsets? You may or may not in the past but these would be a common term, very soon. With the proliferation of augmented reality, extended reality would just be an extension, giving users the ease to interact with digital objects in real-time.
The list doesn’t end and there is a lot more to the trends than you can anticipate. It is expected that Facebook would launch its own blockchain-based cryptocurrency Libra in 2020 and this will definitely agitate the industry further. It would be too soon to judge or comment and the best we can do is wait and see how does this technology affects the digital economy.