CRM + ERP

Hello Reddit,

We’re looking for a new CRM system that allows us to track details so we can report financials using US GAAP accounting standards. Our sales cycle is over weeks and requires a decent amount of human engagement so we really do not want to compromise on CRM capabilities.

We operate as a reseller operating a digital marketplace. We need to track buyers and sellers for accounting purposes. We have different revenue share contracts with various sellers. We also pay brokers different commissions to bring buyers to the marketplace. Payment to brokers depends on how many leads they bring us. Our CRM needs to function like a CRM and track info on items purchased, amount owed to brokers and amount owed to sellers. We also have a high volume of transactions so the CRM needs to integrate nicely with an ERP system (either Microsoft Dynamics or NetSuite, we are still deciding, but will choose shortly).

Any thoughts of a CRM system that can integrate with an ERP system and accomplish the above? Thanks!