CRM Tools & Plugins for Email Apps? Organization Tips?

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Our company uses Outlook to communicate with prospects and leads and it's fair to say they get lost. How can I use plugins or apps or something to track these customers? It'd be nice if I could track threads with tags, notes, and reminders. I don't really want the data to end up on another app, I just need it to work with Outlook.

submitted by /u/Ginger_sweetsnap
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