Month: March 2023

    The Dynamics 365 & Power Platform 2023 Release Wave 1 is here and it comes with a host of great new features and improvements. In particular, I …

The ability to work offline in Dynamics 365 Field Service is a valuable benefit. For employees working out of the office, accessing and entering necessary data can be an …

I just joined a vc backed, seed stage prop tech startup. It’s a mix between tech (building a software for transparent property management for real estate investors) and blue …

For the past few years, nonprofits have faced a shortage of talent. When the National Council of Nonprofits surveyed 1000 nonprofits about job vacancies in late 2021, more than …

Author JC Quintana The most powerful relationship development efforts have one thing in common: they are contextual. To be contextual, something must relate to the needs, circumstances, and characteristics of …

Effective sales process management is one of the crucial factors for ensuring your business’s success. Streamlining processes can help managers and reps maximize sales efficiency, deliver quality customer experiences, …

Most CRMs automatically track email conversations and phone calls, but is there a CRM out there which does the same for Instagram DMs? In the field I'm working in …

Eamon McCarthy Earls A story of overcoming the challenges of scaling support for a growing product Dynamics 365 Business Central Dynamics NAV MSDW Audio Software Content Management Document Automation …

By default, this is how the notification appears for the agent when he is logged in to the app and is available. There is no sound notification. However, we …

Given the inherently unpredictable nature of recurring revenue forecasting models, customer churn, and growth, a SaaS company can be an especially tricky place to navigate a recession. Fortunately, with …