CRM SharePoint Integration and Personal Data Protection | Dynamics Success Stories

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> Problem: Missing synchronization of permissions and privileges for family processes in Dynamics 365 and SharePoint

>  Solution: CB Dynamics 365 to SharePoint Permissions Replicator

>  Provider: Connecting Software

> Customer: Wingerdbloei, a counseling center in Antwerp (Belgium) for young people and families with children

“We haven’t had any issues with the Dynamics 365 to SharePoint Permissions Replicator. It just does what it has to do.”
Ben Born – Director of Support Services, Wingerdbloei

The Problem with Personal Data Protection

The Wingerdbloei staff organizes the work process with families using Dynamics 365 and SharePoint. The CRM holds families’ data files, and SharePoint holds the related documents using one folder per family.

“In a standard integration between Dynamics 365 and SharePoint, the directories in SharePoint are open to all our instructors, no matter if they work with this particular family or not. Obviously, it is a violation of privacy and the GDPR”, states Ben Born.

 

Searching for a Solution

Wingerdbloei recognized this issue their CRM SharePoint Integration needed to be addressed sooner rather than later. Ben explained that the search for a solution that could mitigate the absence of synchronization of permissions and privileges between Dynamics 365 and SharePoint started right away. Initially, they consulted the IT company that was handling the installation of the CRM. However, they did not have a solution they could use. As the IT department of the counseling center is quite small, creating an app from scratch was also out of the question. “So, we just started googling. And Connecting Software’s solution came up”, he recalls. It seemed like the perfect fit.

In fact, CB Dynamics 365 to SharePoint Permissions Replicator is the only out-of-the-box GDPR compliant solution handles this issue automatically, by synchronizing Dynamics CRM privileges with SharePoint permissions and always keeping them in sync.

 

The Result: a CRM SharePoint Integration with Adequate Permissions

Wingerdbloei chose the SaaS version of this solution which is more convenient and cost-effective for smaller organizations. They found it easy to set up CB Dynamics 365 to SharePoint Permissions Replicator, as “My colleague couldn’t believe it was all up and running after only a couple of minutes,” says Ben Born.

The Wingerdbloei IT infrastructure admin is also completely satisfied with the result of the permissions synchronization: “We haven’t had any issues with the Dynamics 365 to SharePoint Permissions Replicator. It just does what it has to do.”

 

Think this could be useful for your company?

Have a look at Connecting Software’s website and check our dedicated page for this solution!

Then, if you want a personalized demo or an analysis of your specific case, all you need to do is get in touch with Connecting Software’s experts or click on Ask the Author below.

 

By Ana Neto, Connecting Software.

Connecting Software creates integration and synchronization software. We have been on the market for nearly two decades. We operate globally and we are also a proud “Top Member” and “Top Blogger” at CRMSoftwareBlog.

 

 

The post CRM SharePoint Integration and Personal Data Protection | Dynamics Success Stories appeared first on CRM Software Blog | Dynamics 365.

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