Custom Menswear CRM

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Looking for recommendations of a CRM to help us do the following:

  • manage leads
  • track customer progress from lead to sale/invoicing to post-production/delivery outreach
  • Invoicing with automated reminders
  • Customer profile to store measurements and purchases
  • Cloud based
  • Bonus: manage our fabric inventory
  • Bonus: email/DMs go straight into CRM
  • Bonus: meetings/appointment scheduling

Right now, our biggest pain point is managing staying on top of leads, qualifying them, scheduling appointments/consultations, documenting/tracking their purchase option, invoicing, and then follow-up post-delivery. We have been doing everything via email and we are now starting to lose business because we are missing which leads/customers need additional follow-ups/close out.

submitted by /u/neelpsu
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