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Employees spend (and waste) a lot of time on repetitive tasks — routing documents to approvers, entering data into spreadsheets, searching for files, etc.
A process that should only take a few days to complete ends up taking weeks or longer. If your business is still doing things manually, it’s time to modernize your processes.
This is where business process automation or BPA comes in — using technology to automate processes in your organization.
In this article, we’ll explain what business process automation is and how it improves operational efficiency. We’ll also look at ten real-world use cases for BPA.
What Is Business Process Automation?
Business process automation (BPA) is the use of technology to automate processes throughout an organization.
Processes are defined as activities that are designed to accomplish specific goals.
Examples include procuring goods, approving contracts, and onboarding new hires. Each process tends to follow a predefined workflow from start to finish.
But these processes become inefficient when each step is performed manually. In the case of an expense report, an employee would waste time entering data into a spreadsheet or figuring out where to send their claims.
BPA allows you to take manual tasks and automate them using software. It allows you to streamline operations and increase efficiency.
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