Microsoft Dynamics 365 Training

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Microsoft Dynamics 365 Training

Have you and your team had proper Dynamics 365 training? Unfortunately in many cases, the answer to this question is no. Training is critical to CRM user adoption. Over 18+ years of experience helping businesses plan, implement and support Dynamics 365 (CRM) we have observed businesses that provide ongoing training achieve the greatest success with the platform.

LevelUP your team’s Dynamics 365 skills with monthly training. LevelUP is a continuous learning program for Dynamics 365 that will help you get more value out of your CRM system by sharpening your end-users ‘ and system administrators’ skills.

Training is held on the 3rd Thursday of every month from 1-2pm Eastern. Each session is live instructor-led and covers impactful topics, many are based on end-user suggestions.

Each month we will cover topics that are relevant to both end-users and system administrators, a few of the on-deck topics include:

  • Get Started with Power BI
  • Master the New Modern Search
  • Sales User Best Practices
  • Advanced Find
  • Intro to Power Automate
  • Best Practices – Manage CRM Tasks in Outlook
  • Create & Use Personal Email Templates
  • New Features released in Microsoft updates

All training sessions include:

Downloadable Training Guide – a great resource to refer back to or share with your team.

Access to the session recording – refresh on the topics anytime by watching on-demand recordings of every training.

Hands-On Exercises – Listening to complex/technical topics alone will not enable your learners to fully absorb and retain the content. All our training workshops include hands-on exercises which have been proven to increase knowledge retention by over 60%.

Attendee Reports – We can provide full attendee reports including their level of engagement during the session and their quiz/test scores.

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About the Author: David Buggy is a veteran of the CRM industry with 18 years of experience helping businesses transform by leveraging Customer Relationship Management technology. He has over 17 years of experience with Microsoft Dynamics CRM/365 and has helped hundreds of businesses plan, implement and support CRM initiatives. To reach David or call 844.8.STRAVA (844.878.7282) To learn more about Strava Technology Group visit

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