HomeCRM NewsMy favorite new features coming to Microsoft Dynamics 365 Sales, Marketing, and Customer Service in 2021 release wave 2 My favorite new features coming to Microsoft Dynamics 365 Sales, Marketing, and Customer Service in 2021 release wave 2 alex.chau@getreach.hk July 28, 2021 CRM News No Comments Sending User Review 0 (0 votes) Heidi Neuhauser 15 new and updated capabilities that are sure to improve customer experiences Dynamics 365 Customer Engagement Customer Service Marketing Sales Business Process Mgmt Customer Relationship Mgmt Customer Service Data Management Marketing Automation Sales & Marketing Telephony Tweet Pin It Related Posts Best CRM for an International trading company? 5 Challenges of Duplicate Dynamics 365 CRM Data and How to Solve Them! Microsoft Teams Calling Provides Additional Support for a Single Source for all CRM Information About The Author alex.chau@getreach.hk