Advice needed: what CRM for cold calls and follow-ups?

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Hi. I'm looking for a fairly simple CRM to track (mainly outbound) phone calls. The few requirements we have are the following:

  • easy to add new leads using a few fields (name, number, perhaps also address)
  • ability to pick leads from a queue or assign leads to an agent
  • ability to take notes during a call
  • ability to assign some kind of follow-up, e.g. "call back in 2 days", "send info by email", "send info by snail mail", etc.
  • if a lead has to be called back, he should show up again in the queue, obviously

Any recommendations?

submitted by /u/sarrcom
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