Month: February 2021

Customer effort score shows how easy it is for customers to browse through your website and meet their goals.  Customers shouldn’t face difficulties in making their way through your …

The Microsoft Power Platform is ever evolving! A few years ago we published an article on the use of one of its services call the Common Data Service. Well, …

Long story short I have a client who has used Outlook tasks as a defacto CRM but now is on a Mac and the congruent app (Reminders) is not …

In an update to the Paycheck Protection Program (PPP-2) for 2021, Congress has allowed for up to forty percent of organizations’ loans to be allocated for Cloud software such …

Can You Take Automation Too Far? Labor shortages and the ability to increase accuracy and efficiency make business process automation enticing for manufacturers and distributors. But when does automation …

The sales and marketing departments of an SMB organization are responsible for different parts of the customer journey. Generally speaking, marketing focuses on attracting potential customers, while sales focus …

Remote working with ERP has been on the rise since the coronavirus pandemic hit the world. Every industry is reeling under immense pressure. The stock market has crashed, the …

Introduction Field Service for Dynamics 365 CRM provides various settings to be configured as per the different business requirements. Field Service Setting is the key feature while working with …

The stakes are high for job-hunting finance executives looking for a new leadership role at a young software-as-a-service (SaaS) company.

Big data risk- Years of suffering and billions of euro in global health care costs, arising from osteoporosis-related bone fractures, could be eliminated using big data to target vulnerable …