Understanding up-selling, cross-selling, and order renewal in Microsoft Dynamics 365 Sales

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Sales goals like revenue growth and the health of the sales pipeline are common, but many organizations still struggle with techniques to improve sales performance like up-selling and cross-selling. Microsoft Dynamics 365 Sales offers a range of tools that sales managers can deploy to help their sales teams better engage existing customers and increase overall sales productivity. It also gives sales managers tools to do extensive sales planning.

In this article we will explore three ways that distributed field sales and service teams can be classified strategically by market segment or territory to improve selling processes.

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