Australian Construction Equipment Distributor Accelerates Time-to-Quote and Improves Order Accuracy

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Hitachi Construction Machinery (Australia) Pty Ltd (HCA) distributes a broad line of heavy equipment across its 25 branch locations, and were increasingly challenged to configure orders with their current systems and procedures in place. With the help of Experlogix CPQ, they were able to improve customer service to its heavy equipment distribution network and ship more orders faster, all while increasing user adoption of Microsoft Dynamics CRM internally.