User Review( votes)
With 2020 release wave 1, we had new features added in Knowledge management for increased productivity
Opt-in for release 2020 wave 2
Now with release 2020 wave 2, we have a few more changes added to editing and view experience related to Knowledge articles.
- The authors can create a collapsible section
The same experience for the end-users within the case form à
- The collapsible section option was not available in 2020 release wave 1
- Warning message in the Preview tab, if an anchor is used, has been removed now.
With 2020 Release wave 1 –
- Icons have been updated within the Knowledge search control.
In 2020 Release wave 1 ->
In 2020 Release wave 2 ->
Dynamics 365 2020 release wave 2 –https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave2/
Hope it helps..