Does the Human Touch + AI = The Future of Work?

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AI Future of Work

AI Future of Work- Artificial intelligence has long caused fear of job loss across many sectors as companies look for ways to cut costs, support workers and become more profitable.  But new research suggests that even in STEM-based sectors like cybersecurity, AI simply can’t replace some traits found only in humans, such as creativity, intuition and experience.

There’s no doubt, AI certainly has its place.  And most business leaders agree that AI is important to the future success of their company. A recent survey found CEOs believe the benefits of AI include creating better efficiencies (62 percent), helping businesses remain competitive (62 percent), and allowing organizations to gain a better understanding of their customers, according to Ernst and Young.

And AI is already having a real impact across many industries including healthcare, financial services, retail, automotive, and critical infrastructure. According to a recent report by KPMG, AI improves access to medical care in healthcare, detects fraud in financial institutions, mitigates customer service issues in retail and improves traffic management systems in transportation.

AI’s Role in Cybersecurity

In cybersecurity, AI and machine learning provide several advantages for cybersecurity professionals, especially in the face of the technology talent gap. According to a recent survey by WhiteHat Security, more than 70% of respondents agree that AI-based tools made their cybersecurity teams more efficient by eliminating more than 55% of mundane tasks.

Nearly 40% of respondents also feel their stress levels have decreased since incorporating AI tools into their security stack, and of those particular participants, 65% claim these tools allow them to focus more closely on cyberattack mitigation and preventive measures than before.

So while AI has proven extremely beneficial in supporting tasks, it may not ever replace some decision-making. WhiteHat’s survey found that 60% of security professionals are still more confident in cyberthreat findings verified by humans over AI.

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Article Credit: Datanami