Few points to consider -Status Reason transitions in Dynamics 365

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We can specify Status Reason Transitions for Case as well as custom entities. Using the status reason dialog box, we can define (filter) which values are available to be set as next status reason. Let us take a scenario where we have the following values defined for Status Reason for Active State in a custom … Continue reading “Few points to consider -Status Reason transitions in Dynamics 365”

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