User Review( votes)
Why text your clients?
Brian Begley of enCloud9 started the webinar by giving some reasons you need to text your customers, as well as giving some tips for effective SMS messages. He then gave a few scenarios in which you might want to text your customers rather than send them an email. There are a number of times that a short concise message would suffice. Most everyone’s inboxes are bombarded with emails. It is easy to overlook an email. Customers actually appreciate a short message for things such as when cases are created or closed, special deals, quick news updates, or a simple reminder of a meeting or appointment.
He then gave a brief description of enCloud9’s Easy SMS solution. In the past, Dynamics 365 has never had SMS as one of their activities. We have phone calls, emails, and appointments – but not SMS. EnCloud9 built this solution in response to customers that had reached out to them about adding text messaging to their application.
He then demonstrated the ease of sending and receiving text messages to your leads, contacts, and accounts from the web or mobile Dynamics 365 using our Easy SMS solution. Not only can you send individual text messages, but you can send an email blast to marketing lists. There are many benefits to sending text messages through your Dynamics 365. Not only is all of your contact information right at your fingertips, but also SMS records are stored on your Timeline and can be easily searched. Watch the video or download the presentation below.
He then ended the webinar by answering questions. There was a lot of interest in this product, as well as many great questions. The Easy SMS product will be coming soon to the AppSource, which is a marketplace that Microsoft has created for Add-ons applications for Dynamics 365. When it becomes available on the AppSource, it may be purchased from there. In the meantime, you can contact your enCloud9 Sales rep today to purchase Easy SMS. We would love to help you get started with the Easy SMS.
Want to Learn More?
Join our June webinar as we discuss credit card processing in Dynamics 365. Being able to accept credit card payments from your clients is a great way to increase cash flow and client satisfaction. Join enCloud9 and iPayments to see how easy it is to add credit cards to your CRM. Don’t miss our Credit Card Processing Using Dynamics 365 webinar. Register for our June webinar below.