An Implementation Blueprint for Microsoft Dynamics CRM/D365

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Whether your organization is just starting the implementation process with a piece of software or has been using it for many years, it is always interesting to see how other organizations use the same system. That is the inspiration behind this eBook.

Here at ClickDimensions, we have used Microsoft Dynamics 365, and Microsoft Dynamics CRM before it, for years. ClickDimensions is also the leading marketing automation solution that is natively built within Dynamics 365/CRM, so we feel that we understand and use the system well. While we are not proclaiming to have the ideal model for every business, our goal with the Implementation Blueprint for Microsoft Dynamics 365 is to provide insight into our processes to potentially inspire other CRM users with new and different ways to use the software.