{Code Tip} Control Activate/Deactivate Privilege on CRM entities

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Requirement: Client wants the ability to control Activate/Deactivate privilege on CRM entities.

Solution: Out of box, there is no ability to control Activate/Deactivate privilege. This is one of the classical CRM problems.So this one will require a little code solution.


In the proposed solution, I suggest two approaches:

· Create Additional Configuration entity to collect the permissions by role at Entity level and then allow/disallow Activate/Deactivate

· Create a Team for users : If user is part of the team user has privileges to Activate/Deactivate the record, else doesn’t have the privilege

Thereafter Plugin will read the configuration or team information and then allow/disallow Activate or Deactivate.

Finally, A decision was made to choose the team approach.

Here is the code to be used in the plugin then

using (var serviceContext = new OrganizationServiceContext(service))


if (context.InputParameters.Contains(“Target”) && context.InputParameters[“Target”] is Entity)


Entity entity = (Entity)context.InputParameters[“Target”];

if (!IsTeamMember(new Guid(“Team Guid”), context.UserId, service))


throw new InvalidPluginExecutionException(“You do not have permission to Activate/Deactivate. Please contact System Administrator”);




Here is the IsTeamMember method code:

public static bool IsTeamMember(Guid teamID, Guid userID, IOrganizationService service)


QueryExpression query = new QueryExpression(“team”);

query.ColumnSet = new ColumnSet(true);

query.Criteria.AddCondition(new ConditionExpression(“teamid”, ConditionOperator.Equal, teamID));

LinkEntity link = query.AddLink(“teammembership”, “teamid”, “teamid”);

link.LinkCriteria.AddCondition(new ConditionExpression(“systemuserid”, ConditionOperator.Equal, userID));

var results = service.RetrieveMultiple(query);

if (results.Entities.Count > 0)


return true;




return false;



Next, register this on Update of status field:


Now until the users are added to the Team, they will not be able to Activate/Deactivate record.

Hope it helps and Happy CRMing!

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