Tag: SME Hong Kong
In a recent blog, we discussed the benefits and critical need for businesses to use Microsoft Dynamics 365 Contact Center. The next step is implementation. The cloud-based customer service …
Not all leads are created equal. Some are just becoming aware of your brand, while others are in the consideration phase—actively evaluating solutions and getting closer to making a …
Ensure high-value CRM data Welcome to CRM 101, your introductory course to customer relationship management software and its many features, benefits, and pitfalls. Check out this article on best …
Let’s be honest—today’s customers don’t just “hope” for great service. They expect it. Whether it’s a WhatsApp message, a chatbot interaction, a support ticket, or a quick call—they expect …
Recently, we had to write a small utility—a console application—that would go and update a bunch of existing records in our Dynamics 365 environment. However, we didn’t want any …
Managing a large membership base is no walk in the park. Between tracking member data, processing renewals, handling subscriptions, and keeping engagement levels high, organizations often find themselves caught …
Have you ever wondered why businesses rely on Mailchimp for their marketing campaigns? The answer is simple: engagement! Across various industries, Mailchimp emails achieve an impressive average open rate …
Acumatica Point of Sale (POS) is an advanced retail solution that’s closely integrated with the Acumatica ERP platform. It’s designed to help retailers and other businesses manage in-store transactions …
Does a business stay with old software that works today but shows signs of age, or does it future-proof and use the current state of the art at the …
If your business uses Dynamics 365, chances are you’re also using Mailchimp for email marketing. However, managing both separately is a hassle—manually transferring contacts, updating campaign data, and switching …