Tag: Hong Kong SME
In today’s fast-paced digital era, email automation integrated with Customer Relationship Management (CRM) systems has revolutionized the way small businesses operate. It enables personalized communication, streamlines workflows, and ensures …
In today’s rapidly evolving retail landscape, the concept of “commerce anywhere” has become a pivotal strategy for businesses aiming to meet the dynamic demands of modern consumers. This approach …
ECI Software Solutions, a global provider of cloud-based business management software and services, announced it will introduce Bolt Enterprise, the first complete enterprise resource planning (ERP) software designed specifically for larger …
Studies show that 70% of employees spend unnecessary time searching for information across multiple systems, leading to productivity losses and delayed responses. According to a Gartner report, inefficient knowledge …
SecurityBridge, the Cybersecurity Command Center for SAP, announced the launch of SecurityBridge Security Information Event Management (SIEM) and IT Service Management (ITSM) for SAP. These innovative company platform additions are designed …
Have you ever wondered how you can boost your lead conversion rates with a tool your team already uses every day? The answer might be simpler than you think: …
Accurate sales forecasting is essential for any organization striving to stay competitive and grow. Yet, many businesses struggle with it due to data silos, lack of real-time insights, and …
BS&A Software, a Michigan-based provider of ERP solutions for local governments, has acquired Indiana’s Boyce Systems to strengthen its presence in the Midwest. The financial terms of the deal …
Rootstock Software has been recognized as the leading ERP solution for small and medium-sized businesses (SMBs) in the 2025 TEC Insight Report. This independent analysis evaluates ERP providers based …
https://www.crmsoftwareblog.com/wp-content/uploads/Creating-a-Case-from-Outlook.mp4 Managing customer issues efficiently starts with capturing them the right way. When a customer emails about a quality issue or order problem, turning that email into a case …