Tag: Hong Kong SME

As we get into the new year, it’s time to explore the most pressing trends shaping the CRM space. From advancements in artificial intelligence to the evolution of social …

Dynamics 365 Customer Engagement is a powerful suite of tools that helps you streamline processes and automate workflows through effective customer relationship management (CRM) capabilities. These tools streamline operations …

The Case Handling Time widget (preview) can be added to the Case Form, giving a focused way to track case resolution efficiency. By using this feature, we can identify …

Today’s customers expect simple, fast, and digital experiences at every stage of their buying journey. One of the most significant slowdowns in many sales processes is the back-and-forth required …

As Dynamics 365 CRM continues to evolve, Microsoft frequently introduces new settings and features that streamline configuration and make the platform more customizable for developers and administrators alike. One …

Software as a Service (SaaS) offers cloud-based solutions that eliminate the need for costly hardware setups and complex maintenance needs. It has received widespread adoption without showing any signs …

Making data-driven decisions in today’s competitive business landscape is no longer an advantage but a necessity. Acumatica, a leading cloud ERP solution, empowers businesses to visualize and analyze data …

Key takeaways: Commerce anywhere is a business strategy that allows customers to make purchases seamlessly across any channel. Cloud ERP and Commerce anywhere are a powerful combination that can …

Upgrading from basic accounting software to a full ERP system can be a game-changer for business efficiency and growth. However, getting leadership on board can feel like an uphill …

    Customizing directly in a Power Platform Production environment can feel like juggling flaming torches while riding a unicycle! The thrill of making immediate improvements is undeniable, but …