Tag: Hong Kong SME
A New Dynamic client recently faced challenges with their help desk system and Dynamics 365. Users were struggling to find solutions, which lead to excessive ticket submissions. The client …
Email sequences are one of the most powerful tools in Customer Relationship Management (CRM) systems. They allow businesses to nurture leads, maintain relationships with customers, and improve conversion rates. …
Hello Everyone, Today i am going to share my thoughts on how to personalize messages and make journey decisions based on web interactions. Let’s get’s started. Let’s see an …
What If You Could Manage Your Work in a Way That’s Simple, Agile, and 100% Focused on What Matters Most? Take a second to think about your current CRM …
We’ve all been there—waiting on hold, listening to mind-numbing elevator music, just to ask a simple question about an order or troubleshoot a minor issue. And if you’re a …
When managing service calls and cases, speed, and accuracy are two things that customers have come to expect. Not only that, but they also expect new and innovative ways …
Keeping track of lead follow-ups can be challenging but Lead Sequences in Dynamics 365 Sales make it easier by automating outreach and structuring sales activities. This feature ensures no …
It is estimated that as of 2024, the ERP software market reached more than $64 billion, and is expected to double in another decade. A software and services consultancy …
In Dynamics 365, there are instances when we need to dynamically change the labels of option set fields based on specific conditions. For example, we might want to update …
Digit, an innovative B2B SaaS company creating a next-generation cloud inventory and manufacturing platform for small and mid-sized manufacturers, has announced the close of a $2.5 million oversubscribed seed round. The …