Tag: HK CRM

    Our team from Beringer Technology Group will be attending NA Summit 2024 in San Antonio 10/13-10/17.  Stop by and say “Hi” to our team! If you’re interested …

    In the world of data visualization, presenting complex data in a clear and concise manner is crucial. One powerful technique to achieve this is through the use …

On September 25, 2024, Microsoft made a major announcement that, while perhaps not surprising, has left many loyal Dynamics GP users wondering what’s next: the end of life for …

Below are the quick steps to create a copilot with Dataverse as the Knowledge source and Teams as the channel Open the Microsoft Copilot Studio site https://www.microsoft.com/en-us/microsoft-copilot/microsoft-copilot-studio Select the …

Mastering field service is no longer a choice but a necessity in the modern business landscape. To stay competitive, businesses must move from reactive to proactive and predictive service …

A Work Order in Dynamics 365 Field Service is a critical document that outlines the specifics of a service request or job assigned to a technician. It encompasses all …

As the dawn of a new chapter unfolds, much like the first rays of sunlight breaking through after a long night, we find ourselves approaching an exhilarating milestone—the prestigious …

To enable the feature of generating knowledge articles through Copilot, navigate to Customer Service Admin Center >> Agent Experience >> Knowledge >> Knowledge Creation Agree to the terms and …

ERP software demonstrations offer a great opportunity to experience the software in action, helping you decide if it meets your company’s requirements. However, not all demos provide the insights …

Community Summit NA is the ultimate event for those engaged with Microsoft business applications, providing in-depth training and education on AI, Dynamics, Dynamics 365, Power Platform, and more.   …