Tag: Customer Relationship Management
Microsoft has unveiled its 2025 Release Wave 1 plan for Dynamics 365 Sales, introducing a suite of innovative features designed to enhance sales processes and boost productivity. These updates, …
Many businesses rely on different enterprise systems to manage essential parts of their operations. Sometimes they choose separate vendors for their CRM and ERP to meet unique business requirements. …
Welcome to the world of Microsoft Copilot Studio, where we will learn to make use of yet another feature that is included in Microsoft Copilot Studio. Microsoft Copilot Studio …
For handymen and small service businesses, managing clients, tracking leads, and organizing workflows is critical. Customer Relationship Management (CRM) tools have evolved to cater to these needs, providing features …
Managing customer accounts can often feel like solving a puzzle—figuring out how stakeholders are connected, which decision-makers to contact, and identifying key influencers. Without the proper tools, this process …
“Every step toward efficiency is a step toward success.” At Maplytics, we believe that innovation is not a choice but a continuous journey. Businesses thrive when they optimize their …
When deploying solutions in the Microsoft Dynamics 365 Power Apps maker portal from non-production to production, it can often feel like you are navigating a complex maze of configurations, …
https://www.crmsoftwareblog.com/wp-content/uploads/Entering-and-Assigning-Tasks-to-a-Case.mp4 Handling customer claims in the metals industry requires more than just tracking issues—it demands an organized approach to task management. In our latest video, we explore how our …
At Technology Management Concepts (TMC), we have dedicated over three decades to helping businesses streamline processes, maximize productivity, and unlock growth potential through Microsoft cloud solutions. Our success is …
It’s that time of year again! The 2024 Wave 2 release for Dynamics 365 Customer Service is here with a host of new updates and features to help your …