Category: CRM News
Migrating data from your existing systems into Dynamics 365 might seem straightforward, but it’s often more complicated than expected. In fact, a recent survey revealed that only 26% of …
In a recent blog, we discussed the benefits and critical need for businesses to use Microsoft Dynamics 365 Contact Center. The next step is implementation. The cloud-based customer service …
Not all leads are created equal. Some are just becoming aware of your brand, while others are in the consideration phase—actively evaluating solutions and getting closer to making a …
Ensure high-value CRM data Welcome to CRM 101, your introductory course to customer relationship management software and its many features, benefits, and pitfalls. Check out this article on best …
Let’s be honest—today’s customers don’t just “hope” for great service. They expect it. Whether it’s a WhatsApp message, a chatbot interaction, a support ticket, or a quick call—they expect …
Recently, we had to write a small utility—a console application—that would go and update a bunch of existing records in our Dynamics 365 environment. However, we didn’t want any …
Managing a large membership base is no walk in the park. Between tracking member data, processing renewals, handling subscriptions, and keeping engagement levels high, organizations often find themselves caught …
Have you ever wondered why businesses rely on Mailchimp for their marketing campaigns? The answer is simple: engagement! Across various industries, Mailchimp emails achieve an impressive average open rate …
If your business uses Dynamics 365, chances are you’re also using Mailchimp for email marketing. However, managing both separately is a hassle—manually transferring contacts, updating campaign data, and switching …
Organizations across regions often face a common challenge—language barriers. In Microsoft Dynamics 365, these gaps can slow processes, hinder teamwork, and create inefficiencies. That’s why we’re excited to introduce …