Category: CRM News
In this blog, you’ll learn how to set up a streamlined CI/CD process for Dynamics 365 CRM using Azure DevOps Pipelines, automating solution exports, managing deployments across environments, In …
Looking for a simple way to understand Microsoft Dynamics 365? This Ultimate Dynamics 365 Guide is here to help. Whether you’re in sales, customer service, marketing, or operations, Dynamics …
Sales teams face increasing pressure to meet targets, nurture leads effectively, and maintain strong customer relationships. However, common challenges such as disorganized pipelines, lack of insights, and inefficient processes …
Many businesses know the struggle of dealing with a cluttered CRM system while juggling sales, customer service requests, and follow-ups. As more information piles up, finding what you need …
Migrating data from your existing systems into Dynamics 365 might seem straightforward, but it’s often more complicated than expected. In fact, a recent survey revealed that only 26% of …
In a recent blog, we discussed the benefits and critical need for businesses to use Microsoft Dynamics 365 Contact Center. The next step is implementation. The cloud-based customer service …
Not all leads are created equal. Some are just becoming aware of your brand, while others are in the consideration phase—actively evaluating solutions and getting closer to making a …
Ensure high-value CRM data Welcome to CRM 101, your introductory course to customer relationship management software and its many features, benefits, and pitfalls. Check out this article on best …
Let’s be honest—today’s customers don’t just “hope” for great service. They expect it. Whether it’s a WhatsApp message, a chatbot interaction, a support ticket, or a quick call—they expect …
Recently, we had to write a small utility—a console application—that would go and update a bunch of existing records in our Dynamics 365 environment. However, we didn’t want any …