Author: alex.chau@getreach.hk
PagerDuty, Inc., a global leader in digital operations management, announced it will add new agentic AI functionality across the PagerDuty Operations Cloud platform beginning with its Spring 25 release, …
Hello Everyone, Today I am going to share my thoughts on allowing individuals to reenter a one-time dynamic segment journey in Dynamics 365 Customer Insights. Let’s get’s started. In …
Did you know that many Dynamics 365 system admin users struggle with settings that impact productivity and efficiency? Small misconfigurations—like incorrect time zones and email tracking issues—can cause major …
We’re excited to announce a powerful new feature for Nimble users: Scheduled Send for Group Messages! Now, you can plan your bulk outreaches in advance, ensuring that your emails …
Meet Jack, a customer service representative working at a B2B company. He often finds himself too busy and stressed under a constant stream of cases, customer chats, and follow-ups. …
As businesses adapt to the evolving landscape, integrating artificial intelligence (AI) into their ERP systems can provide a significant edge. Microsoft Dynamics 365 Business Central, with its AI-driven features, allows …
Email follow-ups are a critical component of lead management for small businesses. The right follow-up strategy can make the difference between losing a prospect and closing a sale. A …
Hello Everyone, Today I am going to share my thoughts on generating leads that is linked with an existing contact in Dynamics 365 Customer Insights. Let’s get’s started. In …
Deloitte, a leading provider of audit, consulting, tax, and advisory services, today announced a new alliance with business planning platform Pigment. This collaboration aims to deliver innovative planning solutions to …
Effective contact management is crucial for small businesses looking to build strong customer relationships, improve sales efficiency, and enhance overall business operations. A Customer Relationship Management (CRM) system plays …