Author: alex.chau@getreach.hk
A customer reaches out to your support team with a question about their recent purchase. As a dedicated agent, you receive an instant notification on your Dynamics 365 CRM …
The rapid pace of change in today's business environment means that organisational cultures need to be more adaptive and resilient than ever. Companies that can create cultures that embrace …
Managing storage in Dynamics 365 can be challenging, especially when email attachments and documents take up more than around 75% of your database space. These growing volumes of attachments …
In the fast-paced, digital-first business landscape today, customer experience is no longer something to consider as a last thought. It now is one of the core differences between businesses. …
Chatting with Copilot streamlines task management for both users and owners. To make these interactions even more engaging, you can add images and videos to the “Send a message” …
Codeless Platforms today revealed that bioLytical Laboratories Inc., an industry leader in manufacturing rapid in vitro diagnostic tests, has integrated Salesforce with SYSPRO via BPA Platform to automate its …
As more people remodel and refurnish their homes to achieve a specific aesthetic, furniture retailers have a golden opportunity to boost their sales. But have you ever had a …
We are excited to announce the launch of our new feature that enables an automatic email response when someone completes a webform and triggers a webhook! This latest addition …
https://www.crmsoftwareblog.com/wp-content/uploads/CRM-as-a-Journey-Not-a-Destination-_-CRM-Strategy-1.mp4 CRM implementations are not a one-and-done task, they’re a continuous journey that transforms the way businesses operate. In this article, we’ll explore the purpose of CRM and why …
This blog is part of our “AI in action” series, where we’ll dive into specific use cases for how AI can impact each part of the recruitment process. For …