User Review
( votes)Revolutionizing E-Commerce Logistics with Interactive Maps in Canvas Apps: Meet Maplytics
The E-commerce industry is all about speed, accuracy, and customer satisfaction. Whether you’re managing hundreds of daily deliveries, coordinating between multiple warehouses, or tracking customer service visits, the key to success lies in intelligent planning and seamless execution.
Say hello to Riley, the go-to person for keeping deliveries on track at a top e-commerce company
Riley oversees delivery logistics for a major e-commerce platform. Every day, his team coordinates deliveries across cities, ensuring packages reach customers on time. But Riley faced a major challenge — Too many systems. Too little visibility!!
Delivery agents often struggled to plan optimized routes, warehouse staff lacked visual insights on delivery hotspots, and customer location data was spread across multiple systems.
The result? Delays, inefficiencies, and rising costs.
Riley was looking for a single, streamlined solution that could bring together CRM data, delivery details, route optimization, and mapping features—all within one efficient platform.
The Solution? Maplytics Integrated into Power Apps Canvas Apps
That’s when Riley discovered Maplytics, the #1 geo-mapping app certified by Microsoft.
With its new Azure Maps integration for Canvas Apps, Riley could now bring real-time, interactive maps right into their team’s mobile/tablet apps—no switching between tools or data sources.
Now, from a single mobile app, Riley’s team could:
- Visualize warehouse and delivery locations
- Plan optimized delivery routes
- Track agents in real-time
- Find nearby customer support hubs or delivery centres
- Search and filter customer locations instantly
Real-Time Field Intelligence at Riley’s Fingertips
Here’s how Riley and his team use Maplytics every day:
Plot Customer and Delivery Locations
Riley’s logistics team can instantly plot high-volume delivery zones, failed delivery addresses, and warehouse hubs directly on the map. Need to see only next-day delivery orders? No problem—just apply filters inside the app.
Optimize Delivery Routes in Seconds
Drivers simply select their pickup location and delivery stops, and Maplytics automatically generates the shortest or fastest route—customized to avoid traffic or toll roads.
Search Instantly Without App Switching
Need to check a specific customer’s location or delivery history? Just use the in-app Maplytics search bar. The result pops up instantly—no toggling between CRM and other tools.
Find Nearby Service Centres or Pickup Points
Need to redirect a delivery or offer a nearby pickup option to a customer? Maplytics makes it easy to find service hubs, pickup lockers, or partner stores using the built-in POI (Point of Interest) feature.
Color-Coded Data for Better Decisions
Warehouse locations, failed deliveries, and high-value orders—all can be marked with different pushpin colors to help Riley’s team identify trends and act faster.
Why This Matters for E-Commerce?
With Maplytics inside Power Apps, e-commerce operations teams can:
- Cut delivery planning time
- Improve delivery success rates
- Offer smarter, location-based customer support
- Equip field and logistics teams with real-time insights—right from their mobile devices
This isn’t just a map. It’s your new e-commerce operations control center.
Ready to Enhance Your E-Commerce Ops?
If you’re in e-commerce—whether you’re managing delivery fleets, fulfilment hubs, or field agents—Maplytics + Canvas Apps is the smart way to manage logistics in real-time.
Download Maplytics 15-Day Free Trial from the Inogic Website or Microsoft AppSource
Interested in a personalized demo? Get in touch with our team at crm@inogic.com
Explore Blogs, Client Testimonials, Success Stories, Industry Applications, and Video Library to see how businesses are leveraging Maplytics
Until Then – Map Smarter. Deliver Faster. Grow Better.
The post How Canvas Apps and Azure Maps Are Powering Next-Gen E-Commerce Logistics appeared first on CRM Software Blog | Dynamics 365.
