WhatsApp + Dynamics 365 CRM: Your Secret to Christmas Marketing Success

The holiday season is a busy time for businesses, and Christmas is no exception. With so much competition for consumers’ attention, it’s important to find effective ways to reach your target audience. That’s where WhatsApp4Dynamics comes in.

WhatsApp4Dynamics integrates WhatsApp and Dynamics 365 CRM and allows businesses to connect with their customers on a more personal level right from within their CRM. With WhatsApp4Dynamics, you can send personalized Christmas greetings, promotional offers, and discounts. You can also run contests and giveaways, provide customer support, and collect feedback from customers.

Problem?

Many businesses struggle to reach their target audience during the Christmas season. Traditional marketing and sales channels like email and social media are often overcrowded and ineffective.

Solution:

WhatsApp4Dynamics provides businesses with a direct line of communication to their customers. This allows businesses to build relationships with their customers, increase brand awareness, and drive sales.

Benefits:

• Increased customer engagement
• Improved brand awareness
• Increased sales
• Reduced customer support costs
• Improved customer satisfaction

5 Use Cases to show how WhatsApp4Dynamics can enrich your customer satisfaction:

• A shoe store sends out a personalized Christmas greeting to its customers, offering a 10% discount on all purchases.

• A clothing store runs a contest on WhatsApp4Dynamics, giving away a free Christmas outfit to one lucky winner.
• A HAVOC repairs company uses WhatsApp4Dynamics to provide instant customer support during the busy holiday season.
• A hotel collects feedback from customers about their Christmas stay using WhatsApp4Dynamics.

Features of WhatsApp4Dynamics:

• Manage WhatsApp conversations and more right from within your Dynamics 365 CRM
• Get instant chat notifications on your CRM
• Set pre-defined message templates for CRM events, workflows, and more
• Send multimedia such as images, documents, etc
• Store chat history for re-visiting and having contextual conversations
• Create CRM records from new chat messages

For more information on WhatsApp4Dynamics features, visit our online help site or reach out to Inogic at crm@inogic.com or on any of our social handles.

Call to Action:

Are you ready to take your Christmas marketing to the next level ? Sign up for a 15-day free trial of WhatsApp4Dynamics today!

The post WhatsApp + Dynamics 365 CRM: Your Secret to Christmas Marketing Success first appeared on Microsoft Dynamics 365 CRM Tips and Tricks.