Help me pick a CRM for a nonprofit – I’ve looked at literally 100 and they are all terrible

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I am supporting a nonprofit that works with schools.

Typically a connection is made through an interest form submission. An email arrives. A call is set up. A deal is made between the nonprofit and schools with a contract signed.

I've tried a million CRMs from Hubspot to Close to Pipedrive to ActiveCampaign to Streak to Zoho and all the other nonsense out there that has a free trial on G2 and Capterra, and in my opinion they are all uniquely annoying, from the terrible pricing models to the horrible custom field setups to the terrible inflexible import tools to the convoluted UX when viewing and sorting through records.

We just want a way to track schools, view their staff, break these basic lists down by school districts in Kanban / pool / list view without any nonsense, with clear boundaries between Company (School) vs. Contact (administrators/principals don't stick at one school forever, so we need to properly track Schools statically, and contacts around the Schools dynamically). This is all in a spreadsheet today with perfect data quality.

After weeks of demos, I feel getting a form builder like Typeform or Tally.so, throwing it on our website and integrating it to Google Sheets or folk.app is the simplest solution, skipping all the crazy marketing and sales bells and whistles every CRM forces on you. (To be fair, we liked Teamwork.com, ActiveCampaign.com, Wobaka.com, but not totally convinced by any).

I am shocked how bad the CRM market is on many levels. Is anyone making a beautiful CRM that allows you to collect form submissions, engage with leads and manage contracts/eSignatures natively?

Any insight would be great. Thanks!

submitted by /u/diamondsearcher
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