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( votes)Being the manager of a team is always challenging, especially when you have field workers. It is a lot easier to manage people when you share a space with them and can easily communicate throughout the day, but field workers will be out of the office and traveling around, and this can make it hard to manage them. Your success as a manager will depend on your ability to manage these team members, and this will have a big impact on their performance as well as the performance of the company as a whole, so what are a few of the best ways to manage field workers?
Keep Communication Lines Open & Schedule Calls
Communication is key to success when managing any kind of team. Obviously, this is not as straightforward when you are managing field workers, and this can be tricky. You want to make sure that communication lines are kept open so that it is easy for them to get in touch when they need to but also schedule regular calls so that you can check in and provide feedback.
Avoid Micromanaging
One of the biggest mistakes that field and remote managers make is micromanaging. It is easy to think that the team will be slacking off when you cannot see them, but you need to put trust in your team and allow them to do their job. Not only will this give them the space to get on with the task at hand, but it will also give you more time to focus on other important parts of your role.
Use Engineer Locator Software
You want to avoid micromanaging and constantly checking in, but it is also important that you are able to locate your field workers and know what they are working on. This is why it is helpful to use Service Geeni Mobile Engineer Locator software that will help you to track your field workers without interrupting them. You can get an alert each time that they change tasks, and it becomes a lot easier to assign tasks based on location with the use of this software.
Ensure They Feel Valued
One of the biggest challenges of managing a remote team is ensuring that they feel valued and part of the team. It can be easy to feel isolated and forgotten about when you are a field worker, so you need to prioritize making these employees feel valued. This can be achieved by providing regular positive feedback and rewards and with regular social events for all employees. Hopefully, this will increase engagement and keep morale high at all times.
Managing field workers is challenging because they will be out of sight and on the move, so you need to make sure that you know how to manage this team and get the most out of your field workers. The advice in this post should help and allow you to excel in your role and support your field workers for business success.
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