User Review
( votes)February 8, 2022 – ROI Healthcare Solutions – KLAS just announced 2022 Best in KLAS winners, and ROI is honored to receive the Best in KLAS award for the ERP Implementation Leadership with a score of 93.4. This honor is based on customer feedback around ROI’s partnership in ERP implementation leadership, implementation services, and business transformation for Cloud platforms across finance, supply management, HR/talent, and IT. This is the fifth KLAS recognition ROI has earned. ROI was previously recognized as Best in KLAS for Partial IT Outsourcing (2019 and 2021) and as the KLAS Category Leader for Business Solutions Implementation Services (2018 and 2019).
Over the past three years within the KLAS ERP Implementation Leadership category, 100% of our customers said they would buy from us again and that we exceeded expectations. Here are a few anonymous statements that ROI customers shared with KLAS:
ROI Healthcare Solutions is definitely a partner. We have meetings with an executive leader regularly, and we have really developed a great relationship with our project manager. That is sort of like the difference between a caregiver who really cares about a person and someone who just does the job. We feel like our project manager cares about how well things go for us personally. If we were to call them 10 years from now, they would jump in and help us. If I needed something from ROI Healthcare Solutions, I can call or even text anytime. If there were something urgent, I could call them at 3 a.m. When we have had issues, they have been heard.
Manager @ Healthcare Customer, September 2021 (KLAS ERP Implementation Leadership)
ROI Healthcare Solutions is very good. They have done a great job of coming in and understanding our environment, digging through it, and creating a plan for a better way to do things. ROI Healthcare Solutions found the flaws and helped us work on a plan. ROI Healthcare Solutions must have asked themselves why we built things the way we did. They quickly stood in front of the room with the executives and HR folks and instilled confidence in us that they knew how to fix it. We are trying to turn the leash over to ROI Healthcare Solutions. We are very impressed with their expertise and ability to guide us through things.
CIO @ Healthcare Customer, October 2020 (KLAS ERP Implementation Leadership)
Hear what Adam Gale, CEO of KLAS Research, had to say about the Best in KLAS recognition: “Each year, thousands of healthcare professionals across the globe take the time to share their voice with KLAS. They know that sharing their perspective helps vendors to improve and helps their peers make better decisions. These conversations are a constant reminder to me of how necessary accurate, honest, and impartial reporting is in the healthcare industry. The Best in KLAS report and the awards it contains set the standard of excellence for software and services firms. Vendors who win the title of Best in KLAS should celebrate and remember that providers now accept only the best from their products and services. The Best in KLAS award serves as a signal to provider and payer organizations that they should expect excellence from the winning vendors.”
The full listing of this year’s Best in KLAS recipients is published in 2022 Best in KLAS Report.
About ROI
ROI Healthcare Solutions is trusted healthcare IT and process transformation partner, founded in 1999. ROI cultivates trusted partnerships with clients, saving them time and money, creating clinical, operational, and financial excellence through EHR and ERP healthcare IT transformation. ROI offers industry-centric project management, consulting, implementation, optimization, support, and resourcing services. ROI’s leadership is committed to delivering quality services with highly engaged team members to clients who appreciate long-term partnerships. For more information, visit https://roihs.com/.
About KLAS Research
KLAS has been providing accurate, honest, and impartial insights for the healthcare IT (HIT) industry since 1996. The KLAS mission is to improve the world’s healthcare by amplifying the voice of providers and payers. The scope of our research is constantly expanding to best fit market needs as technology becomes increasingly sophisticated. KLAS finds the hard-to-get HIT data by building strong relationships with our payer and provider friends in the industry. https://klasresearch.com/
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