Month: February 2025
AI tools like Copilot in Dynamics 365 Sales are revolutionizing how organizations interact with data, automate tasks, and enhance customer engagement. For organizations leveraging custom sales applications within Dynamics …
Hello Everyone, Today I am going to share my thoughts on delivering common experience to multiple audiences with single journey. Let’s get’s started. To deliver a common experience to …
A New Dynamic client recently faced challenges with their help desk system and Dynamics 365. Users were struggling to find solutions, which lead to excessive ticket submissions. The client …
Email sequences are one of the most powerful tools in Customer Relationship Management (CRM) systems. They allow businesses to nurture leads, maintain relationships with customers, and improve conversion rates. …
Hello Everyone, Today i am going to share my thoughts on how to personalize messages and make journey decisions based on web interactions. Let’s get’s started. Let’s see an …
What If You Could Manage Your Work in a Way That’s Simple, Agile, and 100% Focused on What Matters Most? Take a second to think about your current CRM …
We’ve all been there—waiting on hold, listening to mind-numbing elevator music, just to ask a simple question about an order or troubleshoot a minor issue. And if you’re a …
When managing service calls and cases, speed, and accuracy are two things that customers have come to expect. Not only that, but they also expect new and innovative ways …
Keeping track of lead follow-ups can be challenging but Lead Sequences in Dynamics 365 Sales make it easier by automating outreach and structuring sales activities. This feature ensures no …
It is estimated that as of 2024, the ERP software market reached more than $64 billion, and is expected to double in another decade. A software and services consultancy …